Job Description

 

 


 

 

Position

Training Manager

Company Name

Client of APT Technologies India Pvt Ltd

Company Profile

It was incorporated in Jun 2000 as a Private Limited Company at Bangalore, India with the aim of providing Business Process Outsourcing (BPO) Services to clients and their customers globally with special emphasis to clients located in English speaking countries in North America, Europe and Australia.

It is an ISO 9001:2000 certified company. The company is going in for BS-7799 a Security Standard Certification and hopes to get certified by August 2005.

Job Description

Responsibilities:
1. Align India training needs to process requirements in co-ordination with onshore SMEs  -  20%

2. Design and develop training documents and modules to be administered to the team -  50%

3. Maintain a training roster for the year  -  5%

4. Customize training requirements with the quality output expected  -  15%

5. Identify refresher training requirements  -  5%

6. Create and maintain trainee assessment tool   -  5%

 

Reporting to : President (India Operations)

Good communication skills, both verbal and written, are a must, as are high inter-personal skills and delivery capability. Should be a quick learner.

 

Required/Preferred Qualifications:
Computer/Technology : MS Office, should be able to understand and leverage technology to improve efficiency

Interpersonal : High   Verbal & Written Communication : Very High 

Organizational : Matured, Team player

 

Min Experience

2 years of experience in BPO (preferably mortgage) with a strong aptitude for training

Max Experience

4 years of experience in BPO (preferably mortgage) with a strong aptitude for training

Industry Type

ITES

Functional Area

BPO

Location

Bangalore

CTC Min

Rs.7.0 Lacs pa

CTC Max

Rs.10.0 Lacs pa

 

** The range specified is indicative and will depend on the performance of the candidate. Deserving candidates can be considered beyond the range

Education

Graduate or Post Graduate

Level

Middle Management

Contact

Mr. Hariprasad H G

Mobile

+91-98866-45887

E-Mail

hg.hariprasad@aptcons.com