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Company Profile
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It is a provider of multichannel customer
relationship management, including
database management, analytical services and market intelligence to
progressive companies. It has a strong team of 10,000 employees and
provides services to Blue Chip, Multinational clients through a network of
seven client service centers located in the United
States and seventeen client service centers located
in India.
Each center features state-of-the-art technology for call blending and
routing and metric-focused managers who oversee the daily and hourly tasks
needed to succeed. Their centers help build loyal customers online,
by providing push technology, e-mail interaction, live chat and other
online functions.
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