Our domestic tele-calling services ranges from marketing services, quality control services to inbound services. In most of the solutions, this is a part of a larger process like inbound services for sales data gathering, outbound services for missing data collection for application processing, etc.

The services in this category can be broadly be categorized into:

• Inbound Services

• Outbound Services

APT has helped organizations with quantifiable increase in sales or quality in the following areas:

• Tele-Marketing Services (Outbound)

  • Lead Generation (B-B & B-C)

  • Scheme Processing

  • Mystery Shopper (Sales Quality Verification)

  • Satisfaction Surveys

  • Seminar Invitations

  • Warehoused Data Validation / Correction

  • Renewals Monitoring

• Other Outbound Services

  • Missing Data Gathering for Incomplete Applications

  • Data Verification with Applicants

• Inbound Services

  • Order Taking

  • Sales Data Collection from Dealers

  • Tele-Feedback

  • Tele-Queries

  • Grievance Handling